To register on Bitvisa, you need an active mobile number or email address, a strong password, and you must be at least 18 years old. Registration takes just a few minutes with no complicated paperwork required.
No, each mobile number or email address can only be used to create one account. Attempting to open multiple accounts with the same number may result in account suspension.
On the login page, click the "Forgot Password" option. Enter your registered mobile number or email address, and an OTP or reset link will be sent to you. Use it to set a new password. The reset link is valid for 15 minutes.
Yes, you can log in to Bitvisa easily using your Google or Facebook account. Social login means no extra password to remember, and it is completely secure.
Entering the wrong password too many times may temporarily lock your account. Wait a few minutes or reset your password. If the issue persists, contact our live support team. Locks typically clear automatically within 30 minutes.
You can deposit on Bitvisa via Mobile Banking, Nagad, Rocket, Upay, and bank transfer. Cryptocurrency payments are also supported. The same methods are available for withdrawals.
The minimum deposit on Bitvisa starts at just BDT 100. The minimum withdrawal amount is BDT 500. Maximum deposit and withdrawal limits vary depending on your VIP level.
Withdrawals via Mobile Banking, Nagad, and Rocket are usually processed within 15 minutes to 2 hours. Bank transfers may take 1–2 business days. VIP members enjoy faster processing times.
Bitvisa does not charge any deposit fees. However, your mobile banking provider or bank may apply their own transaction fees. For crypto deposits, network fees (gas fees) may apply.
For large withdrawals, KYC (Know Your Customer) verification may be required. You can complete verification easily by submitting a photo of your national ID or passport.
Bitvisa offers slots, fish games, Live Casino (Baccarat, Roulette, Blackjack), Sports Betting, and lottery games. There are over 10,000 games in total, with new titles added regularly.
Yes, many games have a "Demo Mode" where you can play without real money. It's a great way to get familiar with new games. However, winnings in demo mode cannot be withdrawn.
Yes, Bitvisa is fully mobile-friendly. All games can be played on both Android and iOS devices via a web browser or the app. The app is available from the download page.
All games on Bitvisa are powered by RNG (Random Number Generator) technology, which is regularly audited by independent third parties. This ensures every game outcome is completely fair and unbiased.
Your first deposit after registration will earn you a Bitvisa welcome bonus. Free spins and no-deposit bonuses are also offered from time to time. Full bonus terms and conditions are available on the Promotions page.
Log in every day to collect your daily check-in bonus. Logging in for 7 or 30 consecutive days will earn you special rewards. Don't forget to claim your daily bonus from the dashboard.
Each bonus comes with its own wagering requirements. Typically, you need to wager the bonus amount 10x–30x before you can withdraw. Please read the terms carefully before claiming any bonus.
Share your referral link with friends. When a friend registers and makes their first deposit, you'll receive a referral bonus. The more friends you bring in, the more bonuses you earn.
Yes, Bitvisa is a licensed online gaming platform that uses SSL 256-bit encryption technology. Your personal information and funds are protected with the highest level of security.
Yes, you can enable 2FA from your account settings. When logging in, an additional OTP will be sent to your mobile, making your account significantly more secure.
No. Bitvisa never shares your personal information with third parties. Under our privacy policy, your data is used solely for operating the service.
Bitvisa offers 24/7 live chat support. You can also reach us by email. For the fastest assistance in Bangla, live chat is the recommended option.
Yes, Bitvisa's support team is fully equipped to assist you in Bengali. Our team is available around the clock with Bangladeshi users in mind — feel free to reach out in Bengali whenever you need help.
You can submit a complaint directly via live chat or email. Once submitted, you'll receive a ticket number and a resolution will be provided within 48 hours. High-priority complaints are handled on an expedited basis.